This Privacy Policy describes how PushpaClub (owner/operator of https://pushpaclub.in/) collects, uses, discloses, retains, and protects personal data from users (“you”, “your”, “User”) of the website and related services (the “Service” or “Platform”). By accessing or using the Service, you accept and agree to this Privacy Policy and consent to our data practices as described herein.
1. Scope & Applicability
- This policy applies to all individuals who use or visit our Platform (as guests, registered users, bettors, promoters, etc.).
- It governs data collected via the website, mobile app (if applicable), APIs, cookies, analytics tools, and interactions with customer support, marketing, or third parties.
- We may from time to time update this policy; changes will be posted on this page with a revised “Last Updated” date. Your continued use after updates constitutes acceptance.
2. Legal & Regulatory Framework
- Under Indian law, the Digital Personal Data Protection Act, 2023 (DPDP / DPDPA) regulates how digital personal data must be handled. Wikipedia+2Apar Law+2
- Earlier, the IT Act, 2000 and the SPDI Rules (Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011) imposed requirements on entities handling sensitive personal data. Mondaq+2Bloomberg Law+2
- Under these regimes, transparency, notice, consent, purpose limitation, data security, and rights of data subjects are key principles. Baker McKenzie Resource Hub+4Mondaq+4Legal 500+4
- Note: This policy is intended to align with these obligations, but actual compliance depends on operational procedures, jurisdiction, and legal interpretation.
3. What Data We Collect
We may collect the following categories of personal (or sensitive) data:
- Identity & Registration / Verification: Name, email address, mobile number, date of birth / age, address, identity documents (e.g. Aadhaar, PAN, passport) for KYC / verification.
- Account & Credentials: Username, password (hashed), login credentials, two‑factor authentication data.
- Financial / Transaction Data: Deposit history, withdrawal details, bank account, UPI, wallet or crypto (USDT) addresses, transaction timestamps.
- Usage & Activity Data: Records of betting/gaming activity, wins/losses, session logs, timestamps, bet history.
- Technical & Device Data: IP address, browser type & version, operating system, device identifiers, screen resolution, device model.
- Cookies & Tracking Data: Cookie identifiers, usage data, referring URLs, navigation path, analytics metrics.
- Communication & Support Data: Emails, chat transcripts, support tickets, feedback, complaints.
- Third‑Party / Public Data: Information from identity verification services, anti‑fraud providers, or publicly available sources, where applicable.
We aim to collect only the minimum data necessary for the functionality of the Service.
4. Purposes of Use & Legal Grounds
We use your personal data for these purposes:
- To operate and maintain your account, process bets, calculate winnings, handle deposits & withdrawals
- To verify identity, age, and eligibility (KYC, AML, fraud prevention)
- To ensure security, risk management, and compliance
- For analytics & improvement: understanding usage, optimizing features
- To send communications: service messages, announcements, marketing (where you consent)
- To fulfill legal, regulatory, or audit obligations
- For record-keeping, dispute resolution, and internal reporting
Where required, we rely on your consent (e.g. marketing communications). For essential or legal processing (e.g. KYC, transactions), we rely on legitimate interest or compliance obligations.
5. Cookies, Tracking & Analytics
- We use cookies, web beacons, local storage, and similar technologies to track usage, preferences, site behavior, and performance.
- We may use third‑party analytics (e.g. Google Analytics or equivalents) to analyze traffic and improve service.
- You may disable certain cookies through browser settings, but this may limit or break functionality.
- We may use aggregated or anonymized data (which cannot identify you) for internal analysis or reporting.
6. Sharing & Disclosure of Your Data
We may share your personal data in the following cases:
- With our service providers / vendors / third-party processors (payment gateways, identity verification services, hosting, analytics, customer support), under confidentiality and limited use obligations
- With regulatory, judicial, or law enforcement authorities when required or permitted by law
- With auditors, legal advisors, or compliance bodies as needed
- In the context of a merger, acquisition, or reorganization (but subject to this policy and legal obligations)
- In aggregated or anonymized form which does not reveal your identity
We do not sell or rent your personal data to third parties for their marketing unless you explicitly consent.
7. Data Retention & Deletion
- We keep your data as long as needed to fulfill the purposes for which it was collected (e.g. financial records, legal compliance, disputes).
- Once no longer needed, data may be anonymized or deleted, unless retention is mandated by law.
- Upon request (and where legally allowed), you may request deletion or portability of your data (subject to legal or regulatory constraints).
8. Security & Protection
We adopt reasonable technical and organizational measures to safeguard your data:
- Encryption (in transit via TLS / SSL, and at rest where feasible)
- Access control and role-based permissions
- Firewalls, intrusion detection systems, secure servers
- Regular audits, security assessments, vulnerability testing
- Employee training and confidentiality agreements
Though we strive for strong security, no method is perfectly secure, and we cannot guarantee absolute protection.
9. Your Rights & Choices
As a user (or “data principal”), depending on jurisdiction and the law in force, you may have the following rights:
- Access: to know what personal data we hold
- Rectification / correction: of inaccurate or incomplete data
- Erasure / deletion: of personal data (subject to legal constraints)
- Restriction: of certain processing
- Portability: receive your data in machine-readable form
- Objection: to processing in certain cases (e.g. direct marketing)
- Withdraw Consent: where processing is based on consent
- Lodge Complaint: with relevant data protection authority (e.g., the Data Protection Board of India under DPDP Act) Wikipedia+1
To exercise these rights or make inquiries, contact us using the details below. We may verify your identity before acting.
10. Minors & Age Restrictions
- The Platform is intended only for users who meet the minimum legal age requirement (e.g. 18+ or as required by local law).
- We do not knowingly collect personal data from minors.
- If we become aware that data of a minor was collected, we will delete it.
11. International & Cross‑Border Transfers
- Your data may be processed or stored in jurisdictions outside India, depending on service provider locations.
- In such cases, we will take appropriate safeguards (e.g. contractual safeguards, encryption, limited transfers) as required by applicable law.
12. Links to Third‑Party Sites & External Content
- Our Platform may link to external websites or content. We are not responsible for their privacy practices or content.
- Please review the privacy policies of third‑party sites before providing your data on them.
13. Changes to This Privacy Policy
We may update this policy over time to reflect changes in practices, legal requirements, or features. We will post updates on this page with a revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the revised policy.
14. Contact / Grievance Officer
If you have questions, requests, or grievances regarding this policy or our data practices, you may contact:
PushpaClub
Registered Address: [Insert Address]
Email: [Insert Official Email]
Phone: [Insert Phone, if any]
You may also escalate complaints to the relevant data protection authority (for example, the Data Protection Board of India) under the applicable law. Wikipedia+2Baker McKenzie Resource Hub+2
15. Legal Disclaimers & Notes
- This policy is a template and not legal advice.
- Actual compliance depends on your technical, operational, and legal measures.
- The DPDP Act is relatively new; enforcement rules, guidelines, or interpretations may evolve.
- In case of conflict between this policy and applicable law, the law will prevail.